Terms of Service

Quotes and Pricing

Quotes are free and provided in person after we assess the property. Prices shown, discussed, or implied anywhere on this website are not binding offers; the price for any job is the price we agree on in your written or verbal quote for that specific job.

A quote covers the scope described in it. Work discovered or requested beyond that scope may be quoted and billed separately with your approval.

Scheduling and Weather

Exterior cleaning is weather-dependent. We may need to reschedule work for rain, wind, lightning, or other conditions that make the work unsafe or reduce its quality. We will communicate schedule changes as early as we can.

Customer Responsibilities

Before scheduled work, please provide reasonable access to the areas being cleaned and to an exterior water source unless we have agreed otherwise, secure pets, close windows and doors, and move vehicles or fragile items away from the work area.

Please tell us in advance about anything sensitive on the property — koi ponds, gardens, fresh paint, damaged surfaces, failing seals, or similar conditions. Pre-existing damage or defects (such as oxidized paint, brittle seals, or aged surfaces) may become more visible after cleaning; identifying them ahead of time lets us plan the safest method.

Results

We use professional methods matched to each surface and are straightforward about expected outcomes before we start. Some conditions — deeply set stains, permanent etching, hard-water glass etching, or surface damage that predates our work — may not be fully correctable, and we will tell you so when we see them.

Website Content

The content on this website is provided for general information about our services. While we work to keep it accurate, it is provided “as is” without warranties of any kind. Photos and videos on this site are of our own work unless noted otherwise, and site content may not be copied for commercial use without our permission.

Communications

By submitting your contact information through this website, you agree to be contacted about your request by phone or email. Text messaging is governed by the SMS Messaging Terms below and requires the separate, optional consent checkboxes on our forms.

SMS Messaging Terms

Program description: Xtreme Kleen Wash & Rental LLC (dba Xtreme Kleen) sends text messages to customers and prospects who opt in via the consent checkboxes on our website forms. Non-marketing messages cover quotes, appointment confirmations, reminders, and service updates; marketing messages cover offers, seasonal reminders, and review requests. Message frequency varies based on your request and interaction with us.

Message and data rates may apply. Charges are billed by your mobile carrier under your plan.

Opting out: reply STOP to any message to stop receiving texts from us. After you reply STOP, we will send one final message confirming you have been unsubscribed. To rejoin, reply START to the same number or submit a new request with the consent checkbox selected on our website.

Help: reply HELP to any message for assistance, or contact us at 361-306-1551 or Xtreme.Kleen2023@gmail.com.

Carrier liability: mobile carriers are not liable for delayed or undelivered messages.

Age restriction: this SMS program is intended for individuals 18 years of age or older. By opting in, you confirm you are at least 18 years old and are the account holder or have the account holder's permission.

Consent to receive text messages is not a condition of purchasing any goods or services. Our collection and handling of your information, including that no mobile information is shared with third parties or affiliates for marketing purposes, is described in our Privacy Policy at https://xtremekleentx.com/privacy. This program complies with applicable CTIA guidelines and carrier requirements.

Limitation of Liability

To the maximum extent permitted by law, Xtreme Kleen Wash & Rental LLC's total liability arising out of or related to any service is limited to the amount paid for that service, and we are not liable for indirect, incidental, or consequential damages. Nothing in these Terms limits liability that cannot be limited under applicable law.

Governing Law

These Terms are governed by the laws of the State of Texas. Any dispute arising under them will be resolved in the courts of San Patricio County, Texas.

Changes to These Terms

We may update these Terms from time to time. The effective date above shows the latest revision. Continued use of the website or our services after changes means you accept the updated Terms.

Contact

Xtreme Kleen Wash & Rental LLC (dba Xtreme Kleen) — Portland, Texas. Phone: 361-306-1551 (call or text). Email: Xtreme.Kleen2023@gmail.com.