Privacy Policy

Information We Collect

When you request a quote or contact us — through our website forms, by phone, by text, or by email — we collect the information you provide: your name, phone number, email address, service address or city, the service you're interested in, details about the job, and your preferred contact method.

Like most websites, our hosting and form providers automatically log basic technical information such as IP address, browser type, and pages visited. We do not use this information to personally identify visitors.

How We Use Your Information

We use the information you provide to respond to your quote request, schedule and perform work, send service-related communications (confirmations, reminders, follow-ups), request feedback or a review after a completed job, and keep records of our customer relationships.

We do not sell your personal information.

SMS / Text Messaging Consent

By providing your phone number through our website forms or by texting us, you consent to receive calls and text messages from Xtreme Kleen related to your inquiry, quotes, scheduling, service updates, and follow-ups. Message frequency varies based on your interaction with us. Message and data rates may apply.

This SMS program is intended for individuals 18 years of age or older. By opting in, you confirm you are at least 18 and the account holder or have the account holder's permission.

Consent to receive text messages is not a condition of purchasing any goods or services. You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at 361-306-1551 or Xtreme.Kleen2023@gmail.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with or sold to any third parties.

How We Share Information

We share information only with service providers that help us operate — such as our website hosting and form provider, and the customer relationship management (CRM) and messaging platform we use to manage customer communication. These providers process information on our behalf and are not permitted to use it for their own marketing.

We may also disclose information if required by law, court order, or governmental request, or to protect our legal rights.

Cookies & Website Analytics

Our website does not use advertising or cross-site tracking cookies. Embedded services on the site — such as the chat widget, the online booking calendar, and Google Maps — may set functional cookies needed for those features to work. You can block or delete cookies in your browser settings; the website remains usable without them.

Data Security

We use reasonable administrative and technical safeguards to protect your information: the website is served over HTTPS, form submissions are transmitted encrypted, and access to customer information is limited to the people who need it to respond to your request. No method of transmission or storage is 100% secure, but we treat your contact information with the same care we'd want for our own.

Data Retention

We keep customer and inquiry records for as long as needed to serve you, meet legal and accounting obligations, and maintain our business records. You may request deletion of your information at any time (see Your Choices below).

Your Choices

You may opt out of text messages at any time by replying STOP. You may ask us to correct or delete the information we hold about you by calling or texting 361-306-1551 or emailing Xtreme.Kleen2023@gmail.com. We will honor your request unless we are required to keep certain records by law.

Children's Privacy

Our website and services are directed at adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last revised. Continued use of the website after changes means you accept the updated policy.

Contact Us

Xtreme Kleen Wash & Rental LLC (dba Xtreme Kleen) — Portland, Texas. Phone: 361-306-1551 (call or text). Email: Xtreme.Kleen2023@gmail.com.